Do you ship internationally? Yes, we ship to a wide range of countries globally. Please check our Shipping Policy page during checkout to see if delivery is available to your specific location.
How long will it take to receive my order? Typically, standard international shipping takes 7–15 business days, depending on your destination and local customs processing.
Will my package be discreet? Absolutely. To protect your privacy, all orders are shipped in plain, unbranded packaging with no mention of "vape" or "e-cigarette" on the outside box.

Will I have to pay customs duties or taxes? Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by country. We recommend checking your local customs regulations before purchasing.
Are these products legal in my country? Vaping laws vary significantly worldwide. It is the customer's responsibility to ensure that importing and using vapor products is legal in your country or region.

How do I track my order? Once your order ships, we will send you a confirmation email containing a tracking number and a link to track your package in real-time.
Can I change or cancel my order? To ensure fast delivery, we process orders quickly. If you need to change or cancel your order, please contact our support team at support@smoketechlife.com within 2 hours of placing it.

What is your return policy? Due to hygiene and safety reasons, we cannot accept returns on opened e-liquids, disposable vapes, or used pods. For unused, unopened hardware, we offer a 14-day return window.
Do your products come with a warranty? Yes, our hardware devices (such as vape mods and pod systems) come with a standard warranty against manufacturing defects. Please refer to our Warranty Policy for detailed timeframes and coverage.